Return Policy

Product Return Eligibility

Customer’s may return most new, unopened items within 60 days of delivery for a refund. If the product to be returned is a kit, the entire kit must be returned to be eligible for a refund. Special order items, custom sales items, motorized items, or cut to size items (for example chain being cut to a certain number of feet or custom valances) are not eligible to be returned.

Customers are responsible for all return costs. This includes any duties, taxes, and fees for international orders. Refund amounts will be for the cost of the products returned. Any shipping costs paid to BlindParts.com are non-refundable, including any sales tax collected.

 

Return Processing Period

Customer’s should expect to receive refunds for eligible returned items within four weeks of submitting the package to the return shipper. In many cases customers will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If the received item is an incorrect item from what was ordered, or defective item, we will provide a return label for the items to be returned.

 

Product Color Variation Disclaimer

Due to manufacturer offerings and high volume sales, dye lots will not be guaranteed across product lines. Returns will not be accepted due to variations in dye lot.

 

Exchanges

We do not process exchanges. If a different item is required, the buyer must return the eligible unwanted item(s) and place a new order for the desired item(s).

 

Returning an Item

To return an eligible item, please complete the return form below and include it in the returning package along with the item to be returned.

Do not email or fax the form.

Blinds USA – Return Form